Shipping
Orders containing New Releases that are submitted in advance (Wednesday through Tuesday evening) for Wednesday new releases are generally shipped Wednesday (the day the books are released). Orders usually ship within 2-3 business days (excluding weekends and holidays). These are estimated timeframes and can be affected by inclement weather, sales, holidays, or increased order volume. Please note that problems relating to credit card status or billing information provided by the customer can delay shipping.
During checkout shipping rates will be offered, and you may choose from the following shipping options:
- Express Mail International: ALL ORDERS GUARANTEED! Arrives within 3 to 5 business days. Online Tracking! Track your order with the link provided on your order confirmation e-mail, or by logging onto "My Account" and "Pending Orders." Express Mail International is our safest and most guaranteed International Shipping Method. This method can be tracked most closely and will provide extra security for your order. The cost is calculated by weight, and as it is quickest, will be more expensive than Priority Mail International shipping or using a Priority Mail Flat Rate Envelope.”
- Priority Mail International Flat Rate Envelope: ALL ORDERS GUARANTEED! Arrives within 6 to 10 business days.
- Priority Mail International: ALL ORDERS GUARANTEED! Arrives within 6 to 10 business days..
- It's less expensive than you might think to ship internationally!
Here's a helpful hint: Orders of 10 comics or fewer can usually ship via Priority Mail International Flat Rate Envelope which arrives in only 6 to 10 business days at low prices starting at $24.95.. (Please note that this option is not available in all countries and cities). Please note that Priority Mail International Flat-Rate Envelope orders are by necessity shipped in an envelope, not a box, and therefore may arrive with damages we cannot be held accountable for. However, we have generally found this method to be a quick, economical, and safe method of shipping, and we very rarely get complaints about it.
During checkout, you will be given the option to choose between Economy Mail, USPS Priority Mail, and UPS. All domestic orders are shipped within 24-48 hours (excluding weekends and holidays). EXCEPTION: New releases ordered in advance will be shipped on Wednesday (new release day). Please note that problems relating to credit card status or billing information provided by the customer can delay shipping.
Qualifying domestic orders of over $75.00 can be shipped free by USPS Economy. Free shipping applies to all domestic orders that are composed only of comic books, graphic novels, books, magazines, and back issues that exceed $75.00—simply select the free ECONOMY MAIL shipping option during checkout.
Orders that include statues, toys, apparel, grab bags or other merchandise cannot be shipped for free. If you order over $75.00 in comics, with some merhandise included, select ECNONOMY MAIL for a special discounted shipping rate. Unfortunately, Previews orders and international orders do not qualify for free shipping.
Some orders are subject to shipping tax. Dependant on local state rules .This will only be applied to the portion of the shipping charge that applies to the taxable items in your order.
In the event that there will be any delays due to holidays, etc, we will post a notice stating this on the site.
We certainly do! Just choose USA as your country for your shipping address, and you will be charged a domestic rate. We should mention that orders shipped by Economy Mail to APO or FPO addresses are subject to large delays, and we would recommend selecting USPS Priority Mail instead.
Yes! We currently have a program for back issues (older comics) only. Just place an order for back issues and proceed to checkout. You’ll see a shipping option for free delivery to one of our three New York locations. Just select the store you want and pay with a credit card. We’ll send you an email when you order has been charged, and three business days late you can pick up at the store you selected. Just bring a printed invoice and the credit card you used, and ask for your order at the counter. Please come within two weeks to ensure your order is still readily accessible. And please review your order before you leave the store to make sure you’re satisfied.
Items should be picked up within 7 days. In the event that the customer fails to pick up the items within 90 days, customer shall be considered to have abandoned them, and ownership will revert back to Midtown Comics. No refunds will be granted after 90 days.
Yes, we use recycled bubble wrap to fill boxes.
In most cases we do. Just put the forwarding service’s address as your order’s ship address. Please note that unless your forwarding service opens your package and reports any damages to us before forwarding it on, we cannot be held responsible for damages sustained in transit.
General Information
Gift cards can be used on many of the amazing items we offer in stores and online. Please know however that they cannot be used on previews, pull-lists, or to purchase other gift cards.
To use your gift card please visit log in and upload it under the 'manage gift card' section of your account and select it as a payment method at checkout.
Every comic book is shipped to our customers in a Midtown Comics brand peel-and-stick bag and board, absolutely FREE. Midtown comic book bags are 2.25ga thick polypropylene, and feature a 2-inch re-sealable flap that makes comic book archiving and storage easier than ever. Our boards are acid free and completely archival safe. (Please note that clearance books, grab bags, and odd-sized comics may not be bagged and boarded.)
All of our new release comic books are brand new and in “Near Mint” condition. Please note that Midtown Comics definition of “Near Mint” can be seen by viewing our grading policy, which can be seen by clicking this link:
Click Me for Midtown Comics Grading Policy.
While we do not grade our graphic novels, books and magazines, they are stored and handled with great care. Over time, shelf wear and small cosmetic dings and dent may be possible.
Yes, all comic books are first printing unless otherwise noted.
Cover art is subject to change by the publisher, without notice, and Midtown Comics is not responsible for such changes and is not responsible to exchange or refund orders for such comics
Action figures, statues, and collectibles are shipped in the condition they were received from the manufacturer/distributor. We guarantee no specific grade. While we guarantee there will be no defects on the product itself, the display box may have limited creases/dents from the shipping process, and we do not consider these to be defects. Action Figures and Statues may or may not ship in the original cardboard box our vendors shipped them in, but will have all original product packaging. All statues are opened to inspect for damages before shipping.
New releases are posted every Thursday for books arriving the following Wednesday.
Yes, new releases can be ordered as soon as they are posted on Thursday. However, any order containing new release books cannot be completely processed until after we actually receive the new books on Wednesday, regardless of what day they are ordered.
Yes you can. However, all items and quantities ordered are subject to availability at the time of fulfillment, and Midtown Comics Online, Inc. reserves the right to limit/reduce the quantity fulfilled, and to modify or cancel any order that cannot be fulfilled, or for any reason. You can order any quantity via Midtown Comics'
Previews module, two months in advance of release date, and orders must be submitted before the cutoff date for a given month.
Due to the collectibility of the comics and merchandise we sell, we are unable to accept returns. If you are uncertain about the grade of your comic, please see our
Grading Glossary,which details how Midtown grades all comics. While we do not grade our graphic novels, books and magazines, though they are stored and handled with great care but no guarantee of condition is made. Over time, shelf wear and small cosmetic dings and dent may be possible. If you still feel you’ve received a damaged or mis-shipped item, please contact us at
info@midtowncomics.com and we can look into this. Please be aware that we need to be contacted within 2 weeks of the delivery date of an order to resolve any potential order issues.
Unless otherwise noted, all sales are discounted off the list price. In the case of multiple sales applying to the same item, we always take the largest of the discounts. The final price you’re paying will be displayed in your cart.
Payment Information
We accept Visa, MasterCard, American Express, Discover and PayPal for both domestic and international orders. We don't accept wire transfers at this time.
If you have another credit card, go to My Account and click on "Check Order Status". Click "See Details" for the declined order, then go to "Select A Payment Method" and enter new credit card information.
Yes, all prices are listed in US Dollars.
General Ordering Information
We ship from our warehouse located at 1403 Fourth Avenue in New Hyde Park, New York.
Orders are processed automatically. Additional items would require a separate order. Shipping of two orders cannot be combined.
Occasionally, an item will be temporarily out of stock; such back-ordered items will be shipped within 30 days at no additional cost. On rare occasions, an item may no longer be available; you will not be charged for such items.
You can verify the status of your order on the site at any point in time by clicking "View Order Status" on your "My Account" page. An explanation for the different status terms follows.
Pending MC Approval
Verifying shipping and billing information
Credit Approved
Order accepted and has begun processing
Ready to Ship
Your order is being pulled and packaged. We can no longer make changes to this order
Shipped
Your order has been packed and processing is complete. Tracking information will be available within 48 hours
Pending New Releases
Your order is being held because it contain new items that are scheduled for Wednesday release. It will be shipped this coming Wednesday, when the new books arrive.
Declined
Your order has not begun processing due to invalid billing information – Please update your account and contact us.
Pending Payment
Card is expired or error in billing information. Please contact us.
PayPal
PayPal error – Please try again
Canceled
Canceled
You can cancel your order as long as you do so before it's marked "ready to ship". To cancel your order please contact our customer service team at 800-411-3341, or by email at
info@midtowncomics.com or by live chat at
midtowncomics.com
We always try to keep our inventory and site listings as up to date and correct as possible, but sometimes, an error may occur. We will always try to find a solution that leaves everyone happy, but in the case of an unavailable issue or incorrect solicitation, we may have to refund or adjust your order.
Previews Information
When you submit a Previews order, you are placing an order 2-3 months in advance. The items listed in Previews have not been released yet. After adding items to your cart and checking out, you will have to wait for the item(s) to be released by the publisher or manufacturer. (Release dates are available on each product page, and are subject to change by the publisher or manufacturer). When you place a Previews order we are specifically ordering that item for you meaning even if run out of stock on the site, we still have your copy on reserve. Unfortunately, because Previews items are ordered to match demand, we cannot cancel a Previews order once the Previews ordering window has closed.
There are three different shipping cycles:
• Weekly: Every week, all items released during that week will be packed up and a shipping rate calculated based on our shipping rates table.
• Bi-Weekly: Orders will be shipped every two weeks.
• Monthly: Pre-ordered items will be bundled up and shipped together every four weeks on a revolving cycle. They will not be bundled up for shipment at the end of every month. Please note that our monthly cycle option does not directly correspond with a calendar month, because some months have five Wednesdays. Monthly shipments will nevertheless always ship four weeks apart.
If you select monthly shipping, you may have to wait for your shipment, but you'll receive more items in one shipment, saving you money on the shipping cost. If you select weekly, you'll get your orders faster, although you'll usually pay more in shipping. Nevertheless, if you're only ordering one item, you're better off with weekly.
We have an all new way of processing Previews. Instead of paying for the items now and waiting till the order is ready to ship for a shipping charge, you will now receive all shipping charges upfront. Shipping amounts will depend on item release dates and shipping cycle.
If you decide to add more items later on, you will only be charged the difference.
PLEASE NOTE: The new processing method only affects Domestic customers. International customers will continue using the existing method of paying for shipping when the order is ready to ship since we would have to weigh all the items in the order.
Of course! Aside from getting the unbeatable discounts Previews have to offer, you’ll see your shipping cost upfront - no more wondering how much shipping will cost you when the items are ready to go out. But wait, there's more! If the release date of an item in your order is pushed back, we’ll cover the shipping cost for that individual item. Want more? You got it! You now can pay for your entire Previews order (shipping included) with PayPal or your credit card.
Prices for preordered items are subject to change, and on rare occasions we may be forced to adjust a price before filling an order. You will automatically be charged this price difference to the card you have on file in your Previews settings. If it is ever more than $5.00, we will reach out with the information before charging you (we give refunds for price drop without asking you first, of course!).
Pull List Information
The Midtown Pull List service offers you the most freedom of any Pull List in the industry. You simply choose ten or more monthly titles, and a shipping frequency, and every issue of your titles will be mailed to you. There's no commitment, and you can cancel at any time with only a couple of days' notice. You can add just about anything on our site to be shipped with your Pull List , all at Midtown's low prices. Qualifying orders get free shipping
Previews orders, in contrast, offer much higher discounts, but are locked in two months in advance. Every month you pre-order the items you want at unbeatable prices, and they'll be shipped out to you as they're released.
Domestic: Shipping cost is determined by the dollar amount of your order (your Pull List titles to be shipped this week), like all orders from midtowncomics.com. (
Click here to view shipping chart).
International: Shipping cost is determined by weight and will be provided during checkout where our
shipping calculator will automatically calculate your shipping cost for you .
Please note that we do not accept PayPal for Pull Lists.
You can add extra items such as toys, back issues, graphic novels, or just about anything on our site to your Pull List order by placing the item in your shopping cart, opening the cart, and clicking the little blue "plus" icon next to the item. Adding merchandise other than comics, books, graphic novels, or magazines, will eliminate free shipping on orders of $75.00 and above.
While we unfortunately do not offer this feature to be used on your very first pull, we are happy to say it's available on all pulls thereafter. If you have recently reactivated your pull-list with us- no need to worry- you will be able to add those items to ship with your Pull. We apologize for any inconvenience and wish you happy shopping!
- Deadline to make changes: If you want your changes to be effective immediately with this week's releases, submit them before Saturday night at 4PM EST. Otherwise, your changes will take effect with the titles released the following week.
- PLEASE DO NOT EMAIL CHANGES OR ADDITIONS OF TITLES; THEY MUST BE DONE ONLINE ONCE YOU LOGIN.
- E-Mail confirmations: You will receive one only when activating or de-activating your Pull List . To confirm the status of any other changes that you make in your Pull List , refer to your "My Account" page.
Weekly Pull Lists ship every Wednesday, of course, while bi-weekly and monthly Pull Lists ship out every two weeks and every four weeks respectively. Because some months have five Wednesdays in them, the time during the month when a Pull List ships out can change. When your first Pull List shipment is sent out depends on when you start your Pull List , so expect a shipment the first, second, or forth week after starting. Please note that if you start your Pull List after the Saturday deadline, there is a one-week delay in the first Pull List shipment. Also, if you suspend and restart your Pull List this can confuse our system, so if you do this and you’re concerned about when your shipment will arrive, just drop us a line and we’ll be glad to let you know when your shipment will be going out.
Back Issue Policies
Please see our
Grading Glossary.
At Midtown Comics we use Overstreet guidelines for grading and pricing. If you have any questions about an item, please contact us at info@midtowncomics.com before purchasing. Midtown Comics uses Overstreet values as a benchmark, but all of our comics are actually priced lower.
We certainly do! If you have any old comics, toys, or collectibles you'd like to sell, please email our buyer at
webuy@midtowncomics.com. We pay cash, or, for an even better deal, with a Midtown Comics gift card. We're sorry, but we are not currently purchasing sports trading cards.
Some comics are released with codes for additional digital content included, at the discretion of the publisher. We never consider the validity or presence of these digital codes when grading our comics. Additionally, we cannot guarantee that any digital codes present will be unused or still valid in comics older than 30 days.
Note: We reserve the right to cancel any order at our discretion.
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